Terms of use
These Terms of Use govern your access to and use of LingoLooper, our AI-powered language learning service. By accessing or using the Service, you agree to be bound by these terms.
Description of the service
The Service is an AI-powered language learning application designed for users aged 13 and above. It allows users to practice interactive conversations with AI avatars.
Subscription plans and free trial
Subscription plans
LingoLooper offers its language learning service through various subscription plans. Details of the subscription options, including the services included, pricing, and duration, are available through the app.
Free trial
- Trial period. LingoLooper offers a free trial period for new users. During the trial, users will have full access to the Service’s features without charge. The duration of the free trial period will be specified at the time of sign-up.
- Subscription commencement. Unless you cancel at least 24 hours before the end of the trial period, your trial will automatically convert to a paid subscription, and your chosen payment method will be charged the subscription fee outlined at sign-up.
- Cancellation. You can cancel your subscription at any time. Instructions for cancellation are provided on the LingoLooper website and in the app settings. Cancellations must be made at least 24 hours before the subscription renewal date to avoid being charged for the next billing cycle. Special circumstances may apply for Germany, Israel, South Africa and Türkiye (App Store).
- Refunds. If you are unsatisfied with the Service, you may be eligible for a refund if requested, depending on your Service distributor (App Store or Play Store). All refunds are to be handled by the distributing party and governed by their return policies.
Changes to subscription fees
Lumi Labs AB reserves the right to change subscription fees, available plans, and adjust any pricing related to LingoLooper’s service at any time as we deem necessary. Any price changes or changes to your subscription plans will take effect following email notice to you.
User responsibilities and conduct
Intellectual property
General conditions
Lumi Labs AB reserves the right to refuse access to the Service to anyone at any time, for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Prohibited uses
You are responsible for your use of the Service. Prohibited activities include engaging in harmful speech, violent language, racism, sexually explicit content, or any actions that could flag the Service for inappropriate use. Repeated prohibited activity may result in temporary suspension.
Termination
Disclaimer on AI content
While the AI avatars in the Service provide a realistic experience for language educational purposes, they are powered by algorithms and their responses may not always be accurate. Lumi Labs AB is not responsible for any inaccuracies or misinterpretations from these interactions, and we encourage all our users to exercise judgment and discretion during interactions.
Limitation of liability
Lumi Labs AB is not liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
Disclaimer of warranties
The Service is provided “as is” and “as available,” without any warranties, express or implied.
Indemnification
You agree to indemnify, defend, and hold harmless Lumi Labs AB and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
Age restrictions
The Service is intended for users aged 13 and above. Users under 13 are not permitted to use the Service.
Modification of terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. We will notify you of significant changes via email. Continued use of the Service signifies acceptance of the new terms.
User data and privacy
Your use of the Service is subject to our Privacy Policy.
Dispute resolution
Disputes arising from these Terms will be resolved through arbitration in accordance with Swedish law.
Governing law
These Terms are governed by the laws of Sweden.
Prevailing language
These Terms are drafted in English. Where we provide a translation (for example, in German), it is offered for convenience only. In the event of any inconsistency between the English version and a translation, the English version prevails to the extent permitted by applicable law.
Contact information
For questions about these Terms of Use, get in touch: